Terms and Conditions

Site Preparation 
All preparatory work of the site and access to the site is the responsibility of the property owner.  An existing level site is required to set your structure properly. If your site is not level your doors will not operate properly and the overall structure will not hold its integrity while settling.  
See website for foundation recommendations.  
Please check with your town for requirements prior to ordering.

Color Disclaimer 
Although the color scans on the web site were scanned with a very high-quality scanner not all computer monitors are the same and do not necessarily display colors the same way. Lancaster County Barns is not responsible for these color variations. Vinyl siding samples are available upon your request. Color matching service is available for painted surfaces.

Limitations and Exclusions 
Local building codes vary from town to town all throughout the US. You as the purchaser are responsible for being aware of what those codes are, making sure both the structure and foundation are in compliance. 

Change Orders 
Once an order has been sent to production, any changes made will be the cost of the change plus an additional $50.00 per change.

Large Ticket Item Cancellation Fee Schedule

  • 25% 5 Business Days from Order
  • 50% – 10 Business Days from Order
  • 90% – 15 Business Days from Order
  • 100% – 16+ Business Days from Order

NOTE: Estimated Shipping Cost and Hauling Fee will be refunded in Full, unless a delivery attempt has been made. 

Payment Options 
Your project will not go into production until we receive your signed documents and payment. Payments can be made safely and easily by ACH bank transfer via our online payment process or by wire transfer. You can also pay by credit card with a 3% convenience fee applied to the payment total. 

  • Invoice totals under $5,000 need to be paid in full. 
  • Invoice totals over $5,000 require 50% to start the project with the balance due day of delivery. 

If final payment is not made within 48 hours of delivery, we reserve the right to collect payment via your original payment method.

Fees and Payment  
Any amounts payable to Lancaster County Barns not paid when due will bear interest at the rate of (2%) per month or the maximum rate permitted by applicable law. If Lancaster County Barns collects any payment due via collection agency or lawyers, the customer will pay all costs incurred. If any check is returned for insufficient funds, Lancaster County Barns may impose a processing charge of $50.

Credit Card Security 
All credit card numbers are encrypted in the software when the order is placed. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Lead Times 
Product lead times vary throughout the year. Fully assembled barns, sheds, and gazebos may take several weeks for delivery. 

Build on sites will be scheduled when our crews and trucks are available in conjunction with our customers schedules. 

You may inquire about your order status by calling or sending an e-mail.

Methods of Delivery 
See “Information” link in the upper right corner of our Web site www.lancasternbarns.com to view videos of our delivery options.

Fully Assembled Structure delivered by barn hauling trailer: 
Delivery of fully assembled structures within 300 miles radius of our home office, typically are delivered by Barn Hauling Trailer.

Setting your Structure (Time on Station)

Additional expenses will be billed to the customer based on the minimum equipment fee and/or time on station if the structure requires any of the following:

  • Additional time (anything over 1/2 hour is considered additional time) $65/Hour
  • Setting the structure in an alternate location as a result of poor/difficult access.
  • Reloading to move the structure to another location
  • Use of “shed mover” or “mule tool”  $75

If site access turns out to be an unforeseen problem for you or setting the structure requires additional equipment that we do not provide such as, but not limited to, a back loader/forklift/crane, we will set the structure in a different spot at the drop site. Any cost to set the structure using said tools, will be the responsibility of the purchaser.

Kitted Structures for Customers Assembly: 
Some of our structures are available in kitted form. Construction experience is necessary for assembly and not all kits have instructions. Delivery of a kit within 300 miles of our facility is usually less expensive with our standard barn hauling trailer and can be slid off the trailer without manual help. If ordered beyond our 300 mile delivery area, your kit most likely will be delivered via common carrier. See additional Common Carrier Delivery page.

Build On Site Installation and Assembly: 
When site access will not allow for a fully assembled structure, most products are available in a 300 miles radius. When this applies, we offer onsite installation and assembly services.

It is your responsibility to provide the following:

  1. A level foundation
  2. A crushed gravel pad or a pad to town code
  3. At least 3’ of access around the structure

If the above are not provided, the crew will not be able to perform installation and assembly. The cost of their return trip will be your responsibility.

Any additions or changes to your structure during installation and assembly must go through the Lancaster County Barns sales office, not the crew on site. All change orders will incur a change order fee. Some changes cannot be made on site and will require a return trip and added trip and labor costs.

If the structure materials need to be carried more than 50 yards, there will be an additional labor charge of $75 per man per hour ($45 min). A charge of $100 will apply on all installations above a 3’ grade.

Cancellation of Scheduled Delivery 
The flatbed barn hauling trailer delivery may be cancelled up to 3 business days in advance of the delivery date. In the event that you do not provide 3 business days advance notice, but we can stop the delivery, you will be responsible for the cost of any permits that were purchased for your delivery. In the event that we cannot stop the truck, you will be responsible for the return delivery cost in addition to any permits that were purchased for your delivery.

Building Storage 
Should you not be able to take delivery of your building within 4 weeks of our contacting you to set up delivery, you will be charged a storage fee charge of $50 per week.

Goods Damaged in Shipment 
Be sure to inspect your shipment as soon as it arrives. If the product has been damaged during shipment, you must contact Lancaster County Barns while the delivery company is at your location. Failure to do so will result in additional fees to facilitate return of the damaged goods or damage will be your responsibility to repair.

Exchanges and Returns of Fully Assembled Structures 
Lancaster County Barns holds the right to determine if the structure requires an exchange, return or repairs. Structures are only returned if the correction cannot be made on the delivery site. 

Due to DOT regulations, structures CANNOT be exchanged or returned the day of your delivery. Most loads require permits and these need to be ordered in advance of shipment. 

If it is determined that the shed needs to be returned to Lancaster County Barns due to an error that cannot be corrected at your location, the structure will be placed in a designated spot on your property until a date for pick up is determined. In the event a new structure is coming as an exchange, the pickup will take place the day the new structure is delivered. This date will be determined based on the build time of the new structure and trucking schedule. 

Lancaster County Barns is NOT responsible for the following: 

  • Minor blocking and leveling of structure: This is the driver’s responsibility if your site is prepared properly. If larger items need to be used to level the structure, it is the customers responsibility to provide leveling materials. The driver may or may not be able to help with unforeseen issues. 
  • Site accessibility: (Power lines, trees, tree branches, rocks, fences, posts, mailboxes, other buildings, and anything in the way of the truck or placement are your responsibility to move.) Prior to delivery, please clear the path to your structure’s foundation. Doing so will help cut down time on station expenses. NOTE: If site is inaccessible, for any reason, our driver may unload your structure as close to the intended site as conditions permit. The truck and driver must be able to drive out from under the structure.
  • Property damage of any kind: For Example: soft ground depression, damage to trees/ shrubs flowers, boarders, wells, sprinkler, septic systems, etc.
  • Ground conditions: The ground must be hard enough for the delivery company to drive on to accomplish the job. Therefore, if the truck/trailer gets stuck, you will be responsible for the tow truck expense.
  • Property permits

Reaching Us 
If you need to reach us, our business hours are Monday through Friday from 9am to 5pm. 

Please contact us at:
service@lancasterbarns.com – Email 
(717) 208-8016 – Customer Service 
(717) 556-0394 – Main Office 
(717) 278-2977 – After Hours Emergency 
(717) 427-1548 – Fax

USPS or Carrier Pigeon at:  
Lancaster County Barns 
930 Red Rose Court - Suite 200  
Lancaster, PA 17601 
Note: We do not have any retail locations.

Privacy Policy 
Lancaster County Barns does not disclose buyer’s information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used, and to store your details if you select the 'Remember Me' option. 

Applicable Law 
Lancaster County Barns reserves the right to make changes to our site and these disclaimers, terms, and conditions at any time. By using this site, you agree to be bound by the terms hereof and by any such revisions. This site is created and controlled by Lancaster County Barns in the State of Pennsylvania, USA. The laws of the United States and the State of Pennsylvania will govern these disclaimers, terms, and conditions, without giving effect to any principles of conflicts of laws. Venue and jurisdiction for all disputes will lie in Lancaster County, Pennsylvania. You agree that if any part of these terms and conditions are found to be unenforceable, the remainder of these terms and conditions will remain in full force and effect.